Account & Billing

My 4411 account

How can I change my password?

What if I have a new phone number?

How to avoid phishing and scams

Did you receive an email/SMS regarding the cancellation of an outstanding debt?

Manage your services

Export mobile numbers and license plates

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Billing

How can I change my payment method?

Where can I find my statements?

How can I switch to paying via my mobile bill?

What should I do if a payment for my invoice has failed?

What does it mean if my direct debit mandate has been cancelled by Dunning?

Why is there no VAT on my invoice?

See all 14 articles

App settings

How can I set up notifications in the app?

How do I add the 4411 widget?

Why do we ask you to perform an iOS (iPhone) update?

How do I enable location based notifications?

I am not receiving any notifications, what now?

How do I change the language of the app?

SMS Settings

Can I get an SMS notification when I receive a new statement?

How can I turn confirmation messages on or off?