My 4411 account

How can I change my password?

Through 4411 app Open the 4411 app and click on "Account" Scroll down a...

Secure your account with two-factor verification

At 4411, we attach great importance to the security of our users. Online...

What if I have a new phone number?

Easy accountTo change the mobile phone number linked to your Easy accoun...

How to avoid phishing and scams

At 4411, we care deeply about the safety of our users. Online scammers a...

Did you receive an email/SMS regarding the cancellation of an outstanding debt?

It is possible that due to an error in our system, an outstanding debt r...

Manage your services

Via the 4411 account, you can easily activate or deactivate the various ...

Export mobile numbers and license plates

Would you like an overview of the added GSM numbers/license plates from ...

I forgot my password, what now?

Don't worry! You always login with your phone number so check if you hav...

How can I edit my phone number?

Easy accountTo change the mobile phone number linked to your Easy accoun...

How can I change my email address?

You can change your email address in the 4411 app or via mijn.4411.be. I...

Can I register multiple phone numbers on the same account?

Yes, you need a PRO account for that. You can add the mobile phone numbe...

How can I add a gift card to my account?

Have you received a gift card and do you want to add it to your 4411 acc...

How do I close my account?

What a shame you want to close your account! Are you sure? First make ...

Updating your account details in the app

We've made it easier for you to edit your account information in the app...