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4411 Help Center
Parking
Offstreet parking
Offstreet parking
How do I know that my parking session via number plate recognition has started/stopped?
Activate your garage parking notifications and get a notification when y...
What is number plate recognition and how does it work?
Some parking garages have cameras at the entrance and exit. These camera...
How do I enable number plate recognition?
Follow the different steps to activate number plate recognition. Open ...
What do I do when I enter or leave a parking garage?
Parking garages with a barrier When entering a parking garage, you drive...
What if my session is still active when I leave the parking lot?
Have you already left the parking garage, but the parking session is sti...
What if my number plate is recognized but a ticket is still offered?
If you are offered a ticket, you may accept the ticket, but do not have ...
Can multiple 4411 accounts activate the same number plate for number plate recognition at the same time?
No, a number plate can only be activated for number plate recognition on...
Where can I park with 4411 via number plate recognition?
We are always trying to expand our offer of parking garages. An up-to-da...
I can't activate number plate recognition, what now?
If you cannot activate number plate recognition, you are probably using ...
What are temporary vehicles?
Do you often use a rental or shared car? You can easily add this car as ...
What should I do if I dispute the amount of the parking session?
4411 works with partners for garage parking. These partners manage the r...
How can I enter the parking garage on foot?
When you want to re-enter the parking garage, you may be asked to enter ...
I am being charged for a session I didn't do, now what?
First check if someone else has used your vehicle with an active number ...