SNCB

How do I buy an NMBS/SNCB ticket?

Open the 4411 app and click on "NMBS/SNCB ticket". Choose a departure p...

How do I show my ticket to the ticket inspector?

You will find your active train ticket under 'Current', then click on 'S...

When do I purchase my train ticket?

It is mandatory that you already have a valid ticket before boarding the...

Will I receive a purchase confirmation?

After purchase, you will find your NMBS/SNCB ticket in the 4411 app unde...

Can I purchase a ticket offline?

No, purchasing a ticket is only possible if you are connected to the Int...

What if my internet connection goes down?

Your already purchased tickets are also available offline under the "cur...

What if my smartphone battery is dead?

Try to avoid this situation at all cost. After all, you must be able to ...

Can I use my Preferential Reimbursement Discount Card via 4411?

No, unfortunately it is not possible to use your Preferential Reimbursem...

Can I bring a bicycle?

No, it is currently not possible to purchase bike tickets through the 44...

Can I bring a pet with me?

No, it is not currently possible to purchase pet tickets through the 441...