How can I change my payment method?

You can change your payment method in the 4411 app or via my.4411.be.

Via the 4411 app

1. In the app, go to "Account" and choose "Payment method"
2. Choose your desired payment method and fill in the details

Via my.4411.be

1. Log in and click on "My payment method" on the left.
2. Choose your desired payment method and fill in the details

Are you a Proximus, Scarlet or Orange customer?
Then you can have your costs settled via your cell phone invoice. Be sure to check with your provider if your subscription allows a link to 4411.

Caution! To choose this payment method, your balance must be €0.00. So there should be no outstanding amount on your account.

More information can be found here:

• Proximus customers
• Orange customers